Terms & Conditions

In consideration of the products and services I will receive from Catch Fire Marketing LLC (CFM, also dba MarketingtoHomeowners/United States Homeowners Association), I agree to the following terms and conditions.

1. Monthly Newsletters & Post Cards. I understand that I may cancel either of these programs at any time, provided I give written notice by the 15th of the month for cancellation of the following month’s mailing. Failure to provide written notice of cancellation by the deadline means that I will be responsible for payment for the upcoming month’s mailing piece whether it is sent or not. I will only be charged only for the number of addresses I have submitted each month. Cancellation on custom print orders once in production is not allowed. Custom orders cancelled prior to production are subject to a $50 order processing fee, PLUS any design/set-up charges.

2. Customization. For post card programs that allow for customization, I agree that if I don?t provide a custom message by the deadline or fail to respond to proofs within 24 hours of it being sent by Catch Fire Marketing (CFM) that I approve the use of a default message (Your Referrals are Appreciated) in place of the custom message I may have requested. In the case of newsletters, if I do not approve my proof of a ?custom feature? within 24 hours I give permission for no custom message to appear in that mailing of the newsletter and the standard content will be used.

3 Additional newsletters/post cards. This program is available in increments of 10 pieces and is only available to that are in good standing with CFM and who are ordering a minimum of 100 pieces per printing. Parties purchasing additional copies agree not to make use of our postal indicia, and further will accept financial responsibility to pay for returned items if such items are placed in the mail, whether intentional or not. Cancellation deadline is the same as section 1.

4. Mailing Program Payments. Payments for mailing programs are due at the CFM office by the 5th of the month. CFM encourages payments by credit card to avoid potential delays caused by the mail. If payment is not received by the above dates, CFM will not be required to provide services, including printing and mailing of newsletters or post card or to provide other services associated with the program purchased in the month in which the payment was not received. Due to strict production schedules, no adjustments or special printings of newsletters or post cards will be made when payments are late. No refunds, credits, or adjustments of services will be made or owed if payments are not received on time. If your payment is not received by the due date a $25 late fee will be charged, plus, at our option, you will be accessed interest at the rate of 1.5% on the outstanding monthly balance. If paying by credit card, the monthly amount due will generally be charged during the first three business days of the month. If you elect to pay by credit card you authorize CFM to charge your credit card for the services listed in your sales order, verbal orders you have made, or per your direction via E-mail, according the terms and conditions of my card user agreement. Late fees will not apply to credit card payments, unless the transaction was declined. Late or non-payment does fulfill the requirement to provide written notice of cancellation and CFM may elect to print your newsletters or post cards even if payment is not received by the deadline.

4A. Payments of all other services. Payments for all other services and programs are due upon receipt of the invoice. If your payment is not received within 30 days of the invoice date, your invoice, at our discretion, is subject to a $60 late fee. In addition, if your payment has not been received within 30 days of the the invoice date, at our discretion, you can be accessed interest, at the rate of 1.5% on the outstanding monthly balance. If you have provided us with your credit card information, you give CFM permission to retain that information and use that credit for future orders until you rescind your permission in writing.  Disputes/concerns/problems about products received must be received in a timely manner, within 10 business days of receipt of the item. If such dispute is not received in this time frame, you will forfeit your right to remedy.

5. Mailing Program Term. Your CFM mailing program has been set-up based on the schedule you requested and is designed to run indefinitely until you cancel my program. For cancellation procedures, see sections 1 of this agreement.

6. Other. A. Monthly Mailing Programs Set-up fee. A set-up fee of $70.00 will be charged to set-up the graphical tag box and set-up your database. This fee will be charged and is payable in the first installment. Repeated subsequent changes to my graphical tag box may result in additional charges. If additional fees will be charged, I will be notified in advance of our making those changes. B. Data entry. We require that the names provided to CFM be in a comma delimited ASCII (.txt or .csv), Excel, or .dbf file format, with the information separated as follows: one or two name field (includes both first and last name(s) (e.g. Jim Smith and Sally Jones, Jim and Sally Jones) or the first name and last name each in separate fields, street address (including unit/apt. number) in a single field, and city, state, zip, each in separate fields. Data not provided in this format will result in data entry charges of $30.00 per hour for database entry work (one hour minimum). If the data I submit is not in the above specified format, I am consenting to have CFM fix my data at the rate noted above. Data entry charges, if any, are to be paid in full monthly. C. Special Postage and Handling fees. In order to keep your mailing lists accurate, we send our mailings so that the USPS will notify us of address updates if available. CFM charges $.55 for each address update or notification of non-deliverable item. CFM will provide a list of returned items to me via e-mail. Charges for returns, if any, are billed monthly. If the USPS postal rate increases during the time this agreement is in effect, the price of the services in the agreement shall automatically increase in the same amount, rounded up to the nearest penny. D. Additional purchases. Submission of additional names (or deletions) by me constitutes my agreement to pay for additional services per the terms of this agreement. If paying by credit card, the submission of additional names constitutes my agreement to change the amount charged to my credit card. Address changes/updates/deletions are due by the 15th of each month. E. Sales tax. Applicable sales tax will be added to all orders. F. Other Customization. Submission of materials for customization for those using our custom newsletter or postcard services constitutes my agreement to pay for custom design fees. If utilizing a standard format the design fee for newsletter special features is $20 per issue. Otherwise the cost will be quoted. G. Overages/under on quantity shipped. Many products are subject to industry standard overage/under which can range from 3-10% of the quantity ordered depending on the product/industry. The exact quantity printed by specialty suppliers is beyond the control of CFM. The client agrees to accept the quantity ordered within this stated variance with no adjustment to their pricing. CFM will adjust the invoiced amount to reflect the reduced or increased quantity if the variation is outside the industry standard range. H. Custom screen printing/embroidery. It is understood and accepted that some items may be ruined during the imprinting sewing process. Clients that need an exact quantity (size/color/style) need to plan on a 5% waste/error potential which is within normal industry standards. Neither CFM or our sub-contractors are responsible to replace garments damaged or mis-imprinted.

7. Waiver. Waiver by either party of any term or condition or breach of this agreement shall not constitute a waiver of any other term or condition or breach of this agreement.

8. Errors and omissions. Catch Fire Marketing LLC assumes no responsibility or liability for any of the services performed or materials delivered by CFM or its contractors or for services not performed due to circumstances beyond the reasonable control of CFM. The maximum liability for errors shall be limited to the cost of the product or service we were to supply.

9. Confidentiality. CFM does not sell, distribute or use the contact information of its clients or publication subscribers provided by our clients for any other purpose other than providing the services offered by CFM.

10. Pricing subject to change. We make every attempt to keep pricing accurate on our Web site however all prices are subject to change and not final until presented in your sales order, signed off by me, and returned to Catch Fire Marketing for its final approval. If pricing has changed between the order and acceptance, I will have the option to cancel their order without penalty.

11. Miscellaneous. I agree to pay all arbitration and court costs, reasonable attorney’s fees and legal interest on any award or judgment in favor of the CFM. This agreement will be interpreted under the laws of the State of Colorado.

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6888 S Clinton St #101
Greenwood Village, CO 80112

Office: 303.789.4663

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